wordpress & woocommerce
Installation & Activation
If the plugin does not install, activate, or appear correctly in WordPress, first check the plugin ZIP file, WordPress version, and PHP compatibility. If the issue continues, contact support for assistance.
Compatibility & Conflicts
Plugins are developed for WordPress and, where relevant, WooCommerce. Conflicts may still occur with themes, plugins, custom code, or server configuration. Please include relevant environment details when requesting support.
Orders & Access
After successful payment, access is usually provided immediately by email, account area, or on-screen confirmation. If the order email is missing, please check spam or junk folders before contacting support.
Are you looking for plugin documentation?
Please see the Documentation page for help with plugin installation, available features, language support, practical use, and other common questions before submitting a support request.
Before You Contact Support
Many plugin issues can be resolved quickly before a support request is submitted.
- Make sure WordPress, WooCommerce, and PHP meet the product requirements
- Check whether the plugin is installed and activated correctly
- Temporarily disable other plugins to test for conflicts
- Switch to a default theme if a theme conflict is suspected
- Clear cache and test again
- Check for fatal errors or warning messages